PuzzleParty Privacy Policy

Effective Date: December 16, 2025
Last Updated: July 28, 2026

PuzzleParty LLC ("PuzzleParty," "we," "us," or "our") operates the PuzzleParty mobile application (the "App"). This Privacy Policy explains how we collect, use, store, and protect information when you use PuzzleParty.

Our philosophy is simple: we collect only the minimum amount of information necessary to operate the service, we do not sell or share personal data for advertising or marketing, and the App is private by default.

Privacy Summary (Plain-English Overview)

  • PuzzleParty collects only the data needed to run the app.
  • There is no public feed. All content is shared only within your chosen parties.
  • We do not sell or share personal data for advertising or marketing.
  • Messages and posts are private to party members.
  • You can request access to or deletion of your data at any time.

1. Information We Collect

Information You Provide

  • Email address (required)
  • Username / display name
  • Profile photo or avatar
  • Puzzle results and scores
  • Party or group membership information
  • Messages, text, and images shared within parties
  • Preference settings (e.g., colors, notifications)

Information Collected Automatically

  • Device type and operating system
  • App version
  • IP address (server logs)
  • Anonymous identifiers (tokens, UUIDs)
  • Push notification tokens (Firebase Cloud Messaging tokens used to deliver notifications to your device)
  • Crash logs and diagnostics
  • Basic analytics and usage data

We do not collect precise location data.

2. How We Use Information

We use information to:

  • Operate and maintain the App
  • Display scoreboards and party activity
  • Enable private group interaction
  • Deliver push notifications you have enabled
  • Improve reliability and performance
  • Maintain security and prevent abuse
  • Communicate service-related messages

We do not use data for advertising or cross-app tracking.

3. Messaging, Posts, and Visibility

  • PuzzleParty has no public feed.
  • All gameplay activity, messages, text, and images are visible only to members of the relevant party.
  • Content is never publicly discoverable.
  • We do not routinely scan messages. If content is reported or required to investigate abuse, we may review relevant material.

Messages and images are stored while an account is active. Automatic deletion policies may be introduced in the future.

4. What We Do Not Collect

  • Phone numbers
  • SMS messages
  • Access to device SMS inboxes
  • Contact lists
  • Precise location data

5. Data Sharing and Third Parties

We do not sell personal data and do not share it for advertising or marketing.

We use service providers for essential operations, including:

  • Cloud hosting and databases (Laravel Cloud)
  • Push notifications (Google Firebase Cloud Messaging)
  • Analytics and diagnostics (Laravel Cloud and similar services)
  • Image delivery and content distribution (Cloudflare via hosting providers)

Providers receive only the minimum data required to perform their services.

6. External Links

The App may contain links to external websites or services (such as puzzle game websites). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

7. Legal Requests

We may disclose information if required by law or in response to valid legal requests. When legally permitted, we will notify affected users.

8. Data Retention

  • Data is retained while your account is active.
  • Upon account deletion request, personal data is deleted from live systems within 30 days.
  • Backup data is purged within 90 days of deletion.
  • Some anonymized or aggregated data may be retained for analytics purposes.

Deleting Your Account

You can permanently delete your PuzzleParty account and its data at any time, in either of two ways:

  • In the app: Settings → Account → Delete Account.
  • On the web (no app required): puzzleparty.app/delete-account — we verify the request with a confirmation link sent to your account email.

Deletion permanently removes your profile and login, all puzzle results and stats, party memberships and messages, and direct messages (which are also removed for the people you chatted with). Parties you host are transferred to another member or closed.

What is retained: support tickets you've submitted are kept for support history with your name and email removed, and usage analytics are kept only in unlinkable form. Everything else is deleted from live systems within minutes of confirmation; residual copies in encrypted backups are purged within 90 days. You'll receive a confirmation email when deletion completes.

Deleting your account does not cancel a PuzzleParty Plus subscription — subscriptions are billed by the App Store or Google Play and must be cancelled there separately.

9. Your Rights

Depending on your location, you may have rights to:

  • Access your data
  • Correct inaccurate data
  • Request deletion of your account and data
  • Receive a copy of your data in a portable format

For California Residents

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

  • Know what personal information is collected about them
  • Know whether their personal information is sold or disclosed and to whom
  • Opt out of the sale of personal information (note: we do not sell personal information)
  • Access their personal information
  • Request deletion of their personal information
  • Not be discriminated against for exercising their privacy rights

For European Users

Under the General Data Protection Regulation (GDPR), you have additional rights including the right to lodge a complaint with a supervisory authority.

Requests can be made by emailing privacy@puzzleparty.app.

10. Children's Privacy

PuzzleParty is not intended for children under 13 (or under 16 in certain jurisdictions). We do not knowingly collect data from children under these ages.

If we learn that we have collected personal information from a child under the applicable age limit, we will take steps to delete that information and terminate the associated account as quickly as possible.

If you believe a child has provided us with personal information, please contact us at privacy@puzzleparty.app.

11. Security

We use reasonable safeguards to protect your information, including:

  • Encrypted connections (HTTPS/TLS) for all data transmission
  • Secure token-based authentication
  • Access controls limiting employee access to user data
  • Regular security reviews

No system is completely secure. We cannot guarantee absolute security but are committed to protecting your information.

12. Changes to This Policy

We may update this policy from time to time. Material changes will be communicated through the App or by email. We will update the "Last Updated" date at the top of this policy.

Continued use of the App after changes constitutes acceptance of the updated policy.

13. Partner Submissions

If you submit the Partner with PuzzleParty form, we collect what you enter: your name, email address, your game's name and URL, an example of its share text, and any notes you add. We use this information solely to evaluate and respond to your partnership inquiry, and we never sell it or share it with third parties.

  • Submissions for concluded conversations are deleted no later than 24 months after their last update.
  • You can request deletion of your submission at any time through our support form or by replying to any email from us.

14. Contact

PuzzleParty LLC

Email: privacy@puzzleparty.app

This privacy policy was last reviewed on July 28, 2026.